Privacy Policy
ഉള്ളടക്കം
Last updated: 20 September 2026
This Privacy Policy explains how K-Wire (k-wire.com, ‘we’, ‘us’) collects, uses and protects your information when you read our news, create an account, or buy digital products (ebooks, templates and similar downloads) from our shop.
1. Information we collect
- Order and account details: name, email address, phone number and billing address that you enter at checkout or when creating an account.
- Payment information: payments are processed by our payment partner Razorpay. Your card, UPI or net-banking details are entered on Razorpay’s secure systems and are never stored on our servers.
- Usage data: IP address, browser type, pages visited and referring pages, collected through cookies and analytics tools such as Google Site Kit.
- Messages: information you send us through the contact form or by email.
2. How we use your information
- To process orders, deliver digital downloads and send order confirmations.
- To provide customer support and respond to enquiries.
- To prevent fraud, secure our website and meet legal and tax obligations.
- To understand how the site is used and improve it.
- To send you updates only where you have opted in; you can unsubscribe at any time.
3. Sharing of information
We do not sell your personal information. We share it only with service providers needed to run the shop and site (for example Razorpay for payments, our hosting provider, and analytics services), and where required by law. These providers may only use your data to perform services for us.
4. Cookies
We use cookies to keep items in your cart, keep you logged in, and measure site traffic. You can control or delete cookies in your browser settings; some shop features may not work without them.
5. Data retention and security
We keep order records for as long as needed for accounting and legal purposes, and other data only as long as necessary for the purposes above. We use reasonable technical and organisational measures to protect your information, but no method of transmission over the internet is completely secure.
6. Your rights
You may request access to, correction of, or deletion of your personal data, subject to legal record-keeping requirements. To make a request, please use our Contact page.
7. Children
Our shop is not directed at children under 18, and we do not knowingly collect their personal information.
8. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised.
9. Contact
Questions about this policy? Reach us through the Contact page.